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Nail Technology Program

Foundation 9: On the Job

School to Work, Employment Options & Client Building|37 Questions|Board Exam Prep

A

Vocabulary Matching


Match each numbered term with the correct lettered definition.

Terms
1.Commission
2.Booth Rental
3.Retailing
4.Upselling
5.Client Retention
6.W-4 Form
7.Independent Contractor
8.Clientele
9.Budget
10.Gratuity (Tip)
Definitions
A.A self-employed person who rents space in a salon and manages their own schedule, clients, and taxes
B.The act of recommending and selling professional products to clients for home use
C.A percentage of revenue earned from services performed, paid as part of your compensation
D.A plan for managing income and expenses to ensure financial stability
E.The ability to keep existing clients coming back for repeat services
F.An arrangement where a nail technician pays rent for a station within an established salon
G.An IRS form that tells your employer how much federal tax to withhold from your paycheck
H.The practice of recommending additional or upgraded services to enhance a client's experience
I.Your regular group of clients who return to you for services
J.An extra payment given voluntarily by a client for satisfactory service
B

Fill in the Blank


Complete each statement with the correct term or phrase.

Question 11Fill in the Blank

The transition from beauty school to working in a salon is often called the school-to- transition.

Question 12Fill in the Blank

An employee who receives a paycheck with taxes already deducted is classified as a/an by the IRS.

Question 13Fill in the Blank

Building a strong client base requires excellent customer , consistent quality, and professional communication.

Question 14Fill in the Blank

Nail technicians who are self-employed must pay their own taxes, including Social Security and Medicare.

Question 15Fill in the Blank

Recommending a nail strengthening treatment to a client getting a basic manicure is an example of .

Question 16Fill in the Blank

The three most common compensation structures in the salon industry are salary, hourly wage, and .

Question 17Fill in the Blank

Social media platforms like Instagram and TikTok are powerful tools for your services and attracting new clients.

Question 18Fill in the Blank

Keeping a record of all income and expenses is essential for managing your and filing taxes accurately.

C

Multiple Choice


Select the best answer for each question.

Question 19Multiple Choice

The biggest challenge most new nail technicians face during the school-to-work transition is:

A. Finding a salon with free parking
B. Building a loyal client base from scratch
C. Choosing a nail polish brand
D. Memorizing product prices
Question 20Multiple Choice

Which of the following is a key difference between an employee and an independent contractor?

A. Employees set their own hours; contractors follow a set schedule
B. Independent contractors manage their own taxes and business expenses
C. Employees must provide their own products; contractors do not
D. There is no difference between the two
Question 21Multiple Choice

The most effective way to build a client base as a new nail technician is to:

A. Wait for walk-in clients only
B. Provide excellent service, ask for referrals, and market yourself on social media
C. Offer free services indefinitely
D. Only accept clients referred by the salon owner
Question 22Multiple Choice

Retail sales in the salon benefit the nail technician because they:

A. Replace the need for good service skills
B. Increase income through commissions and help clients maintain results at home
C. Are required by law
D. Only benefit the salon owner, not the technician
Question 23Multiple Choice

Which of the following is the best practice for managing money as a new nail technician?

A. Spend tips immediately since they are extra income
B. Create a budget, save a percentage of each paycheck, and track expenses
C. Avoid keeping records since tips are cash
D. Only worry about finances at tax time
Question 24Multiple Choice

A referral program in a salon is designed to:

A. Replace advertising completely
B. Encourage existing clients to bring in new clients through incentives
C. Give free services to all new clients
D. Reduce the need for quality service
Question 25Multiple Choice

When a client is unhappy with a service, the best approach is to:

A. Ignore the complaint and move on to the next client
B. Listen calmly, apologize sincerely, and offer to correct the issue
C. Argue with the client about their expectations
D. Refer them to a different technician immediately
Question 26Multiple Choice

All income, including tips, must be reported to the IRS because:

A. Tips are not really income
B. Unreported income is tax evasion, which is illegal
C. Only cash tips over $100 need to be reported
D. Salon owners report tips for you automatically
D

True / False


Write T for True or F for False.

Question 27True / False

As a booth renter, you are considered self-employed and must pay your own taxes.

True
False
Question 28True / False

Client retention is less important than attracting new clients.

True
False
Question 29True / False

Retail product knowledge is not part of a nail technician's responsibilities.

True
False
Question 30True / False

A personal budget should track both income and expenses.

True
False
Question 31True / False

Commission-based pay means you earn a fixed amount regardless of how many clients you serve.

True
False
Question 32True / False

Rebooking clients before they leave the salon is an effective retention strategy.

True
False
Question 33True / False

Marketing and promoting yourself is only the salon owner's job, not the technician's.

True
False
Question 34True / False

It is acceptable to discuss personal problems with clients to build a closer relationship.

True
False
E

Short Answer


Answer each question in 2-4 complete sentences.

Question 35Short Answer

Compare the advantages and disadvantages of being a salon employee versus a booth renter. Which would you prefer as a new graduate and why?

Question 36Short Answer

Describe three specific strategies you could use to build your client base during your first six months in the industry.

Question 37Short Answer

Why is money management important for beauty professionals? Explain the basics of creating a personal budget.